Refund policy

Boundless is diligent about ensuring all products we offer are high quality and measures are taken to eliminate defects in material and workmanship.  Because all merchandise is made-to-order, we are unable to accept returns on products delivered as ordered, however, returns are authorized for any damaged or defective merchandise.  To be eligible for return, products must be in new and unused condition.  Return requests must be communicated and authorized within 30 days of receipt.  Returns are not accepted without prior authorization.

To initiate a return, please email us at demo@boundlessnetwork.com or send us a message via the Contact Us page with your order number and details about the damaged/defective merchandise you would like to return. We will respond quickly with authorization and instructions for how to return or dispose of products and discuss options for replacement, as needed.